Refund Policy

Last updated: 2026-03-06

Digital Product Refund Window

We offer a 7-day refund window from purchase date for first-time buyers if the product is not a fit. To request a refund, email support with your order email and reason.

Non-Refundable Cases

• Requests after 7 days from purchase date
• Chargeback abuse or repeated refund abuse
• Custom done-for-you services once delivery has begun

How to Request

Email support@runkernel.us with subject “Refund Request” and include purchase email + order details.

Processing Time

Approved refunds are typically processed within 5-10 business days depending on your payment provider.